Installation and Configuration: Install and configure the Vivid Reports software including the SQL Server database and client-side Excel add-ins. Vivid Reports can also be installed and deployed over Terminal Server or Citrix server.
Training: Sessions are never more than two hours in length and you can add more sessions as required and depending on your needs. Training sessions can be customized to focus on a particular aspect or requirement.
Support: Our ongoing support services are second to none. We are there to answer any questions and assist you at anytime to ensure the software is always performing properly and meeting your expectations. We will ensure you succeed with Vivid Reports!
Report Development: We can build the reports for your organization including standard financial reports, dashboards and visualizations, to more enhanced reports using advanced Excel functionality or connections to external data sources. While our software is easy to use and our preference is to train you on our software we also recognize that not every organization has time or resources available and we are there to fully assist you if this is the case.
Report Conversion: If you are using FRx, some other system, or have manual Excel files we can convert these to Vivid Reports (or show you how). Once converted you will usually find you have far fewer Excel files to produce and manage and yet you can accomplish so much more!
Deployment Services: Everything involved with getting Vivid Reports deployed to your user base including creating user profiles and roles, defining security, creating report locations, and setting up automation and distribution routines if required.
Maintenance: Services that include upgrading and/or moving Vivid Reports databases to new servers, establishing linked servers when required, as well as anything else to keep the Vivid Reports software up to date and running smoothly as your environment changes.