Industry: Information Technology/Software
“We’re now using Vivid in ways we could not even contemplate before.”
–Atul Shah, VP Finance, Sigma Systems, Hansen Group
Customer Snapshot
- HQ: Melbourne, Australia
- Locations: 31
- Employees: 1200+
- Current ERP System: Epicor
- Website: hansencx.com
Main Challenges
- Current system was cumbersome to use, had forced formats, and was unsuitable to the needs of their business
- Without drill down, unnecessary time was spent producing reports for non-finance managers
- As their business grew, so did their need for a reporting software that is capable of efficiently running many reports simultaneously
- Current software is no longer supported by Microsoft®
- Had to export to Excel® and manually format
Objectives
- Move to a flexible solution and away from outdated technology
- Implement a software that is intuitive for staff and easy to use
- Find a software that promotes clarity and builds on existing features such Microsoft Excel®
Implementation Highlights
- Excellent training and customer service
- Fast and simple integration with Epicor data
- Microsoft Excel® interface minimized the learning curve
The Vivid Difference
- Sigma Systems, part of the Hansen Group, saved two days a month of time for multiple staff members
- Excellent training and support throughout the implementation for end users
- Real-time updates for multiple reports and simple one-click drill-down
- Vivid’s ease of use is a hit with senior staff who are now able to run reports independently
A Vivid Result: An Easy to Use yet Powerful Solution
