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Sigma Systems, part of the Hansen Group

Hansen Group

“We’re now using Vivid in ways we could not even contemplate before.”

–Atul Shah, VP Finance, Sigma Systems, Hansen Group

The Client

  • Sigma Systems, a division of the Hansen Group, headquartered in Melbourne, Australia
  • Provides billing, customer care, and data management software to utilities and communications organizations
  • Uses Epicor as their ERP
  • 31 locations around the world
  • Employs 12,000+ people
  • www.hansencx.com

The Challenge

  • As their business grew, so did their need for a reporting software that is capable of efficiently running many reports simultaneously
  • Current system was cumbersome to use, had forced formats, and was unsuitable to the needs of their business
  • Current software was no longer supported by Microsoft
  • Without drill down, unnecessary time was spent producing reports for non-finance managers
  • Had to export to Microsoft Excel® and manually format reports

The Solution

The new Reality

  • Two days a month of time saved for multiple staff members
  • Real-time updates for multiple reports and simple one-click drill down
  • Vivid’s ease of use is a hit with senior staff who are now able to run reports independently
  • A flexible solution that is up to date with Microsoft
  • Microsoft Excel® interface minimized the learning curve

A Vivid Result: An Easy to Use yet Powerful Solution

YOU'RE IN GREAT COMPANY

SCROLL FOR A LOOK AT SOME OF OUR VALUED CLIENTS:

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