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Sigma Systems, part of the Hansen Group – Vivid Success Story

Hansen Group logo

Industry: Information Technology/Software

“We’re now using Vivid in ways we could not even contemplate before.”

–Atul Shah, VP Finance, Sigma Systems, Hansen Group

Customer Snapshot

  • HQ: Melbourne, Australia
  • Locations: 31
  • Employees: 1200+
  • Current ERP System: Epicor
  • Website: hansencx.com/

Main Challenges

  • Current system was cumbersome to use, had forced formats, and was unsuitable to the needs of their business
  • Without drill down, unnecessary time was spent producing reports for non-finance managers
  • As their business grew, so did their need for a reporting software that is capable of efficiently running many reports simultaneously
  • Current software is no longer supported by Microsoft®
  • Had to export to Excel® and manually format

Objectives

  • Move to a flexible solution and away from outdated technology
  • Implement a software that is intuitive for staff and easy to use
  • Find a software that promotes clarity and builds on existing features such Microsoft Excel®

Implementation Highlights

  • Excellent training and customer service
  • Fast and simple integration with Epicor data
  • Microsoft Excel® interface minimized the learning curve

The Vivid Difference

  • Two days a month of time saved for multiple staff members
  • Excellent training and support throughout the implementation for end users
  • Real-time updates for multiple reports and simple one-click drill-down
  • Vivid’s ease of use is a hit with senior staff who are now able to run reports independently

A Vivid Result: An Easy to Use yet Powerful Solution

YOU'RE IN GREAT COMPANY

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