Installation and configuration includes the SQL Server database and client-side Excel add-ins. Vivid Reports can also be installed and deployed over Terminal Server or Citrix server.
Our dedicated training team will offer you user-friendly training sessions that are never longer than 3 hours. Additional training sessions are available if needed and they will always be tailored to your needs.
Our ongoing support services are second to none. We are always available to answer any questions and ensure the software is always performing to your expectations!
Our software is easy to use and we love to empower you to use it without our assistance. However, we also recognize that many organizations have limited time and resources. If this is the case, we can build reports for your organization including standard financial reports, dashboards, visualizations, and more enhanced reports using advanced Excel® functionality or connections to external data sources.
If you are using another reporting system or use manually controlled Excel® files, we can convert these into Vivid Reports (or show you how to do it yourself)!
Our team will help you with everything involved in getting Vivid Reports deployed to your users. This includes creating user profiles and roles, defining security, creating report locations, and setting up automation and distribution routines if required.
At Vivid, we’ll help you with the maintenance of our software. If you need to upgrade and/or move Vivid Reports databases to new servers, establish linked servers, or anything else, our team will be there to keep the Vivid Reports software up to date and running smoothly as your environment changes!